Job Title: Subcontractor Coordinator

Salary:  $21-24/hour, based on experience

Location: work from home

Benefits: Health/Dental Insurance after 90- Days of employment, great vacation policy

Job Summary: Assist a growing company find and on-board new resources to tackle a variety of projects throughout the country. You will help maximize productivity and ensure prompt, courteous and efficient service to all customers. The Coordinator must be dependable, be a self-starter and have a “Can Do” attitude to work efficiently in a fast-paced environment.

Responsibilities

• Coordinate and supervise subcontractors for production of inspection and repair services
• On-board new contractors where necessary to take on service requests; some ability to train others on web portal and internal job tools
• Interface with other coordinators in the development of new subcontractor relationships and the assignment of work
• Experience in supervising projects, quotes, estimates, and coordinating scheduling with customers
• Provide specifications to subcontractors and ensure compliance
• Supervise the completion of projects and service requests to completion, where needed
• Communicate scope of work and specifications for projects
• Maintain accurate records in call management system, enter data related to the work progress and/or completion on the date it is performed to ensure accuracy
• Coordinate with vendors for assessments to bid special projects, service requests, and installations as needed.
• Understand and monitor budgets and pricing negotiation that subcontractors may provide
• Ensure completion of necessary service level subcontractor agreements and audit compliance
• Flexibility to respond to emergencies if needed

Full-Time Position

• Full-time position with 40 hours weekly available
• You will be responsible to meet service calls in an efficient manner
• Identify emergencies and respond quickly to support and assist customers in need

Customer Service Oriented

• You will be responsible to answer and manage incoming calls with customers and office staff
• Accurately keeping thorough documentation of service calls
• Other duties as needed

Job Qualifications & Requirements

• High school diploma or equivalent required; 1-2 years post-high school education preferred
• Good written and verbal communication skills required; Good interpersonal skills required
• Basic skills using Apple/Android tablets is necessary
• Must demonstrate excellent communication and listening skills
• Must be able to work M-F 8:00 a.m. to 5:00p.m. 
• Ability to handle pressure, various tasks assigned, and meet deadlines